The Basics: Windows 10 (Ongoing videos)

Animation incorporates artwork (the monitor) by
Михајло Анђелковић under the Creative Commons
license CC BY-SA 3.0 .

This is an interesting situation.. There is a client who contacted the place where I volunteer for some computer assistance. In the course of the following conversations it became evident that they really don't have a concept of how to use a modern computer. Throw out the last couple of weeks I've meant to create a series of short videos giving the client the basics. But I do have a bit of a problem. It is literally hard for me to think I had such a fundamental level. I've worked with the computers pretty much my entire life and technology in general. So how do I make a video or set of videos that are both sufficiently fundamental and yet they have to be engaging and not too long. I would like each segment to be no more than 20 minutes.

Part 1

THE DESKTOP

To give you some idea of how fundamental we are talking about. When I first began working with them they mentioned that their screen was "blurry" whenever they started the computer but that it soon it cleared up after the machine had been running for a while. They did indicate however that this happened every single time they turn the machine on.

I immediately began to think about the monitor, perhaps it was a true type font issue dealing with the way Windows tries to improve the readability on screen… Maybe the monitor was dying… Or may be something else was not loading properly… My brain cranked through all the possibilities I could think of. .... A driver issue maybe.... I couldn't think of any particular setting. They had said that this only happened recently....Hmmm... I got out of the old virtual machine and attempted to replicate the situation. At first no matter what I did I couldn't get anything remotely "blurry". The login screen on my virtual machine looked perfect. And then a Windows update was applied and I saw it. A new "feature" had been magically added to the logon screen. Here is a screenshot of my virtual machine before installation and after once Microsoft had applied the latest and greatest update. I suppose it's supposed to enhance security somewhat, (but I have a feeling is just somebody in the back room of Microsoft having fun).This logon screen effect might've been included in an earlier update as well.

 Feature update 22H2

Before

 

 

After

There are apparently various ways to turn this off which I haven't investigated thoroughly yet. Here, the point is to illustrate the different ways people perceive and understand things and the challenges that can produce. In this case this is one of many indications that the client perceives the computer very differently than I do. As you can imagine this leads into a whole host of confusion and frustration for them. This is more than a case of education this is a situation where the perceptions are very different across time. The challenge is to give them a good grounding in the fundamentals and not for them to death. Also how to convey that information. I haven't decided yet how I'm going to put the lessons together but I will post them on this site as they are produced. The desktop I already know is a complete mystery to them. I have to find a way to convey the idea of "a desktop". While the concept and parallel between a physical desktop and a computer desktop is easy enough for me to understand I think maybe the term desktop should be avoided at first.

This is going to be interesting.....

• Apologies, a cold interrupted my work schedule and thereby the blog. I am getting things back on track and will be filling in this article as well as working on another one.

The amount of detail that is required with even something as straightforward as Microsoft Windows 10 is quite astonishing. For one thing the reason it appears as straightforward is that we have had a long time to get used to the paradigm but someone coming at it cold is in for quite a shock. For example the term "Taskbar" is utterly meaningless and when you think about it it is never been well defined. To top it all off the way it is used has changed quite a bit over the years especially lately with the introduction of Windows 11.

Stay tuned. I'm back in the lab cooking things up :-)

 

Well, the first iteration, of the first video in this series is completed "Basic Windows 10 Part 1: THE DESKTOP". It covers the most fundamental aspects of using a computer starting with the mouse. I had intended to go quite that basic, but after discussions with people it became clear that even this needed to be covered.

There is so much material in this first video it is an hour and 1/2 long and took over two weeks to put together. This is a learning curve for me as well in regards to YouTube and I will be adding chapter markers and ultimately captioning. A written companion also be added.

The focus in part one is just the desktop and its major components. For the most part do not delve into the Internet, yet😀

Patrick