Let's Get Back to a Richer Quality of Reading and Writing.

 

A special thanks to Paul Stenning at The Heathkit Schematic and Manual Archive, which is where I found the Heathkit material mentioned in both the article and video.

  What Have We Done to the Written Word?

Have Articles, News Stories, Books and other documents become too brief and chopped up to be truly useful to anyone looking up information?

On March 11, 2023, I wrote a short blog post entitled "Oh, for the Love of Manuals!" regarding the decline in quality of manuals and the written word in general. Not only is it sad to see the discipline of writing go downhill, I am now of the opinion that the lack of good quality material whether it be factual or storytelling has an effect on the whole person.

A lack of explanation results in ambiguity.

Think about it, an abridged piece of writing demonstrates how the author's thought processes functions. Usually showing off lack of depth about the topic at hand. Sometimes the author's train of though can be fallowed, while at other times the lack of detail is frustrating for the reader. I was perusing a manual the other day and part way through the text they they showed a screen capture of an icon. Nowhere in the text did they define whet  where this icon was in the program, much less give it a name and it was a bad screen capture to boot. How did this pass into the final printing of this book? I know people like to be able to zero in on snippets of a document now, but sometimes a little more detail would certainly help. Here's an example of the icon from the manual.(Now that the image has been enlarged by four times, I can just see enough detail to recognize the icon.)

Enlarged image of icon shown.

 Nowhere in the book does it name the icon, it just says what it does, and really, can you tell what it is?--I can't.

Even if your preferred choice of format is audiobooks the same issue holds true. The difference in writing in the literature created only 30 years ago is astounding. Listen to this introduction from Carl Sagan's book "Pale Blue Dot" (or read it via the Open Library). The video below is hosted on YouTube and is part of the " carlsagandotcom" channel The wording used is eloquent and accessible, whether it is read or listened to this text is inspiring. Carl Sagan took the time to describe his vision. He didn't optimize the ideas for fast consumption, nor did he make any assumptions on what the reader already knew. This is why this three minute clip from YouTube is so widely appreciated. It is a story unto itself. When was the last time you heard or read something like this? This is writing,and it achieves its goal of informing fully and inspiring.

Imagine the textbooks Carl Sagan and others read when they were going through their various courses. Difficult to read perhaps by present-day standards, but well worth the effort. Even the illustrations would be well thought out in books and manuals, for example from a 1961 Heathkit: manual. In less than a page it describes clearly the technique for proper soldering. Click the picture to enlarge:

Excerpts from the 1961 Heathkit
Compact Hi Fidelity Speaker System
manual model number AS-193 from
The Heathkit Schematic and Manual Archive.
Used under provisions:
"Fair Dealing" Canada and
"Fair Use" United States.
(Click image to enlarge)

 

The writing and diagrams in this manual is simply marvellous. Dare I say it is bursting with well-written information.

So how did we get from concise written guidance to "blurry icons"? One thing is for sure, in the soldering example, it is not assumed that the reader knows anything. Whereas in the blurry icons scenario the text assumes that that the reader does. It is to the point where they don't even describe the blurry image. Clearly we have gone too far in the direction of making everything a snippet of knowledge...  at least they could've provided a keyboard shortcut 😀.

This overly abbreviated trend in the media and knowledge industry also has a side effect on how people learn. Especially if they are only exposed to abbreviated documents as they are beginning to think critically. Indeed how as Google and other search engines affected the way people educate themselves  and the depth to which that knowledge goes, or lack of thereof.

Here's a question: How much time do you think has been invested in creating this text so far? The answer is over two hours (and a good eight hours later I am still at it) . Why, because first the soldering example had to be found, checked for copyright, and edited graphically from two printed pages down to one graphic. So even though I use voice dictation which makes entering the text for the most part rather painless, there is a fair bit of work that goes into these kind of things. The Internet is not a place to just upload things without checking. Not if you want your content to last.

But this article really is about the thought processes that are going on, as related to the use of knowledge and actually how we think. The depth to which those thoughts go and the understanding that is the result. 

I marvel at minds that can seemingly just absorb and understand information. For me it's a much more effort intensive thing. I may have to go over something several times in order to really grasp the concepts. I do this willingly because it is only then your horizons expand. The other reality that must be accounted for is that everything takes time. Even though we may want to get something completed quickly, quality must trump everything else even when we are on a deadline at least to some extent. Yep in other words quality takes work.

Which brings up another point: With the ability now days for people to, how shall I put this, " Copy and Paste " just about everything you really have to resist that urge, because it can make the quality of the  final product go down the toilet if one is not careful. (Have you looked at YouTube lately 👀 .  Somebody post something original and within hours there are legions of copycats). However the creators that do put in the work and I can think of a few that only post every few weeks, really do come out far ahead.

To sum up. In order for people to do better in their lives they should seek out more detailed explanations and experiences. Do your best to try to get away from the "brief answer" mindset. In the long run you will benefit greatly and the experience you gain will even make your own brief answers better than the rest when you need to use them. And at the end of the day your brain will thank you 🙏.

Have a great day Patrick....

PS: Wait! This article is about to get a little longer with an example of the downsides of the overly brief approach to writing.

As many of you know I usually try to produce a short video to go along with each article. It takes time but usually the process follows smoothly. This time around however I decided to use a new tool to create the end credits of the video. I like to include all of my sources and licensing information just to keep things transparent. I wanted to create a scroll of text which included still images. My video editor was not up to the task so I decided to use an add on which according to its brief description could do exactly what I want.

The documentation however is a disaster and that includes the video tutorials all except for a few which ultimately saved the day. Most of the documentation was overly segmented and again assumed the reader was fully versed in the philosophy of use for this particular software. A simple scroll with pictures took about a week to do, and I don't know how many articles and videos I watched and read. Fortunately once I found a good bunch of videos the project was completed within the hour.

The point this_so is that all of the information is segmented and fragmented. Did the company who created the software ever sit down and really consider who the product and documentation was aimed at.?… I don't think so, and  even the official material is fragmented. I'm avoiding mentioning the product name simply because it is not about the product, it is about the information supporting the product. Perhaps though the most annoying aspect of this hunt for information was the fact that the online documentation does not mention what version the information applies to.,and like all software, there are different versions over time and between computers. So I'm begging anyone who reads this… If you write documentation, please indicate right off the bat the version numbers it applies to.

The other issue is that maybe it's more a case of a fault of the search engines. A friend last night was mentioning that now days in 2024 it is much harder to find the information you are looking for online.

People addicted to anger.

 

Basic Image generated by Ideogram AI.
Text added by me.

Thought I done an article on this topic before but it's not in my database, so here we go…

I am continually surprised by how many apparently angry people there are when I look around me where I live, which happens to be Surrey British Columbia. Individuals and what apparently appears to be a perpetual "bad mood" who when you ask them actually want to stay angry. They may put it in different words, but at the end of the day you can see by how they are framing things that they really want to stay upset.

Why the heck would people want to do that? It stalls any hope of personal growth or being able to benefit from life. They also apparently want to complicate everything. Small seemingly insignificant events become full one multiperson debates. I have seen arguments over the availability of coffee and/or its strength get to the point where of their staff in my assisted living building have to get advice from the administrator. To me that's just ridiculous. I'm not talking about big changes to the coffee situation it's more about things like 6 (178 ml) ounces versus 8 (236 ml) ounce cups. The results will want to projecting going on in these arguments and they all seem to like it in a very negative way.

To be honest, I live in a facility which is far above most others that I have seen. The staff here are kind, enthusiastic and just a bit quirky 💗. It's not perfect of course because the healthcare environment is just full of rules and regulation. Sometimes that can put a damper on things, but overall the staff does an excellent job of keeping the quality of life going.

Yet for a lot of the tenants there is a malaise. Yet when ideas are brought forward to break the pattern people are stuck in there is tremendous rationalization as to "why they can't" to whatever is being suggested. ...I just don't get it. There is so much opportunity to do what ever you want and the time to do it. That's a lot free most of the world doesn't have. Yes the cost of staying here is 70% of one's income but that covers everything aside from Internet and a landline if you want it. (the land line is only $20 a month). One cannot get kicked out unless something really insane happens. Essentially people have the time to take courses if they want; we have a few libraries nearby. Because everyone here is disabled in one way or another they all qualify for discount Internet plans. I get 150 Mb per month for $30 unlimited. I mean it's insane the amount of opportunity that you just sitting there for anyone to grasp.

So what is this negative hold over people? What are they getting out of it? There must be something. I really do find it fascinating and I admit I also find it very unsettling because it is wasted potential. Now I'm not perfect and I have my own issues that I deal with, but at 65 years old I am doing pretty darn well. Most people in this building are much younger than I am. One of the things I do to balance out the negativity and stay connected with the world at large it's write this very blog. I also volunteer five days a week via a remote connection to the office of the organization. Occasionally I going to Vancouver to attend meetings but 90% of my work and duties is done right from my very desk. Still it keeps me connected with people and events and drawing value from my life.

The place where I live could be a hive of activity. There actually is an organization in Vancouver British Columbia called "HiVE Vancouver Society". They rent out space and hardware for those needing to set up a small office for their entrepreneurial grassroots business. I've never been there but I heard it's quite something. I can see the place where I live doing something similar if only the tenants would avail themselves of the opportunities that exist. Yes many of them have been through accidents which brought them here but "here" is not a bad place at all. As I said earlier this particular facility is far ahead of others I have seen. The apartments by the way are huge, I intuitively want to say about 600 ft.² (55 m²). Far larger than other organizations provide.and like I say the staff is very, very "groovy"! 😀.

I think I just figured this topic out…  Why people can be addicted to anger:

As long as you are angry, especially if it's your preferred state, the responsibility for everything tends to be placed on other things or people. -- It's a short term get out of jail free card! And it's easy. One gets to ignore everything else. The trouble is of course, you don't get anywhere. There was no benefit because you handed over mentally the responsibility for everything. In that mental state, you can't even change your self. Yikes!… The person's stuck until they break the routine.

Conversely, taking advantage of an opportunity frequently involves work and commitment. The benefits however are legion. First off, the opportunity allows the person to evolve and of course the evolution takes one in uncertain but often times incredibly beneficial directions. Speaking from personal experience, I think by getting to know your self and the opportunities around you, one's health overall is much better. Because you are looking at the various things in your life. Even though I have Cerebral Palsy and am 65 years old I take absolutely no drugs. Not because I'm a Puritan, because I don't have to. (I think I may be the only person in my building who can make that claim.)

This ties into something else, I wonder if society is making things a little too easy. (See Difficulty Has Its Advantages on this blog.) In order for people to grow they need challenge that is meaningful and they need to learn the skills to benefit from such situations.

With that I think I will end this positive rant and put together a quick video for it.

Have a great day everyone. Patrick. Thanks for stopping by.

 

** NOTE: The picture "Image generated by Ideogram AI" displayed at the top of this article is from the service Ideogram AI.  As a layperson, I have read their relevant "terms of service" and determined, to the best of my ability, that the image may be viewed by the public.  However before any reuse, please review fully their terms and if necessary contact the company for more information.

The use of said image does not imply any affiliation or endorsement.

Perception throughout the Ages. Part 2.

 

Basic Image generated by Ideogram AI.
Text added by me.

Yesterday I had my second person visit with the elderly client in Vancouver who is trying to learn Windows 10 on their laptop. If you will recall, during the first visit it became apparent that the laptops trackpad would not work for them. He kept putting two fingers on the pad no matter what. I would correct him and for a few moments he would be fine but ultimately his hand would relax a bit and the other figure would get close enough to the trackpad that the on-screen pointer began to do all sorts of things. If you want to know more you can read the first article in this series here and it has its own accompanying video.

I thought about this for a while and it is suggested that we try a mouse the next time I visited. I really didn't feel certain that this would solve the problem. We weren't that lucky... A couple of interesting issues arose. Have you ever considered how smooth and uniform a modern physical computer mouse is, not to mention how little haptic feedback there is? Yes, I know that the user should be focused on the screen and and therefore be able to connect the actions of the hand what is happening in front of them. But if it is a new device or for whatever reason a person is focused on in this case a physical mouse they may not see the small changes. Or hear the soft click. This was the case so I try to make things a little more obvious by putting a little bit of tape on the left mouse button just to make the texture feel a little different. That did help a bit. He was able to click on a few items on the Windows desktop. I could tell however it was taking most of his concentration. The other thing was he would often try too hard and in the process either move the mouse off the target on the screen or accidentally touch the scroll wheel.

We kept that this for about an hour. Patiently trying to do various things like closing a window, opening a window, maximizing it, etc. . They are very determined to learn this computer and I really commend them for that. Just going through this very repetitive right and left clicking of objects over and over again is a testament to their patientce.

Up until doing this yesterday I never really thought about how social the movements are when using modern devices. Think about it, when you tap something on a screen it's a very gentle quick movement and there is very little physical feedback. Personally one of the things that drives me crazy on a phone is that for me I have to look at the numbers otherwise my own fingers stray off. This is actually quite new. 20 years ago, everything was for the most part mechanical in some fashion. The first cell phones, which weighed a ton by the way, and physical pushbuttons . I had one of the early Motorola "grey bricks" (The Motorola DynaTAC) after 20 minutes of holding that to your ear, your arm would begin to ache. It was also very expensive I think around $0.60-$0.75 a minute. But the bizarre thing was if you made a long-distance call those prices were governed by agreements outside of your carrier. It was actually cheaper for me in Vancouver to phone Toronto and it was to make a local call...

Anyway, back to the topic at hand. I have been racking my brain on how to best proceed. Then a friend of mine told me that they have seen people in care facilities using mice that are especially designed with the buttons a few centimetres apart so you have to use your whole hand. I'm going to try to track one down and either borrow it or at least find out more.

 If we can get around the mouse problem I think my elderly friend will actually be able to benefit from the laptop. Right now the plan is to go out every weekend and I will print up some posters indicating some of the stuff we've covered. He says that would be very helpful and so that is what I'm going to do.

So stay tuned for next weekend and part three of our adventure!
Take care Patrick

** NOTE: The picture "Image generated by Ideogram AI" displayed at the top of this article is from the service Ideogram AI.  As a layperson, I have read their relevant "terms of service" and determined, to the best of my ability, that the image may be viewed by the public.  However before any reuse, please review fully their terms and if necessary contact the company for more information.

The use of said image does not imply any affiliation or endorsement.